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  • Writer's pictureAndrew Miln

How well is your agency doing?


Now is the time to find out, using our Personalised Business Performance Scorecard


Based on the overwhelming engagement following on from our blog earlier this year, we felt we wanted to take the opportunity to remind everyone on just how powerful a scorecard exercise can be in transforming your Agency’s performance. 


Standing out from the competition is crucial. It's no longer just about offering competitive prices; it's about providing unparalleled value and service to both landlords and tenants. But how do you know if your agency is hitting the mark in terms of excellent service and hitting the right notes? 


Enter the personalised scorecard – a powerful tool designed exclusively by Vaboo for letting and estate agents, tailored to evaluate key areas of your business and provide actionable insights for improvement.


Understanding Your Performance

This exclusive scorecard delves into the core aspects of your business from effective digital marketing and referral opportunities to industry networking and the development of strategic partnerships, it evaluates your agency's performance across various dimensions. 

By doing so, it not only highlights areas of strength but also identifies potential gaps and opportunities unique to your agency.  It’s an incredible opportunity to really understand your business in a way you may never have done before.


Key Areas of Focus

The scorecard shines a spotlight on key areas critical to your agency's success:

  • Effective Digital Marketing and Referral Opportunities: 

  • Are you leveraging digital channels to their fullest potential? 

  • How well are you capitalising on referral opportunities?

  • Industry Networking and Strategic Partnerships:  

  • Are you actively engaging with industry peers and forging strategic alliances to bolster your agency's reach and influence?

  • Differentiation from Competition: What sets your agency apart from the rest? How are you creating standout and differentiation in a crowded marketplace?

  • Understanding Customer Needs: 

  • Do you truly understand your customers' wants, needs, and future plans? 

  • Are you adapting your services to meet their evolving requirements?

  • Building Customer Engagement and Trust: 

  • Are you providing added value and fostering a strong sense of engagement and trust with your customers through targeted communications?


Personalised Guidance for Growth

What sets this scorecard apart is its ability to offer a unique and personalised advice  driven report based on your agency's performance. 


It takes just a couple of minutes to complete and is entirely free.   Upon completion, you receive customised results instantly, providing you with a comprehensive understanding of where your agency stands and actionable steps to drive improvement.


Armed with insights from the personalised scorecard report, you can unlock a world of growth opportunities for your agency. Whether it's attracting new landlords, upselling to existing customers, or enhancing your customer service rating, the scorecard serves as a roadmap to success.


Discover the Vaboo Advantage

Discover how the scorecard can transform your agency and unveil revenue growth strategies. And when you're ready to explore further, learn more about Vaboo's Customer Engagement Platform. 


Our industry-leading platform is designed to help agents and landlords deliver excellent service and rewards to tenants, ensuring lasting success in today's competitive landscape.




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